top of page

Warranty Policy

Effective: October 26, 2025

Promise in plain English

For 12 months from the purchase date, your Nestinaccess product is protected against defects in materials or workmanship when used as intended by the original buyer.

Who can use this warranty

Coverage applies only to the original purchaser who bought from Nestinaccess or an authorized seller. Keep your receipt or order confirmation.

What we’ll do if something’s wrong (our choice)

After we verify a covered defect, we will either:

  • ship replacement parts with instructions,

  • repair the product, or

  • replace it with a new or refurbished unit of equal or better performance.
    We may ask you to return the item for inspection before finalizing a remedy.

What isn’t covered

Routine-wear components (tires, tubes, brake pads, chains, grips, bulbs, and batteries beyond normal life), cosmetic blemishes, damage due to misuse/abuse/neglect, incorrect assembly or maintenance, accidents or environmental exposure (water, heat, chemicals, corrosion, dust), unapproved modifications or third-party repairs, altered/removed serial numbers, purchases from unauthorized or second-hand marketplaces, and issues occurring after the carrier marks the package delivered (those are carrier claims).

Shipping during a claim

  • Within 30 days of delivery: if we confirm a covered defect, we typically cover reasonable shipping tied to the remedy we select.

  • After 30 days: you may pay to ship items/parts to us; approved repairs/replacements ship back to you at our cost.

How to start a claim

Email info@nestinaccess.com or call (360) 717-3886 with:

  • Order number and purchase date

  • Product name/SKU

  • Short description plus clear photos or a brief video of the issue
    Please wait for our return instructions and an RMA (if needed). Unauthorized returns may be refused.

Legal notes

To the fullest extent permitted by law, we disclaim other warranties (including implied warranties of merchantability and fitness for a particular purpose). Our total liability will not exceed what you paid for the product. Some states don’t allow certain limitations; those may not apply to you. This warranty gives you specific legal rights that vary by state.

Governing law & venue: Washington law; exclusive venue in Pierce County, Washington.

Company & Contact
NESTINA ACCESSORIES LLC • 13509 196TH AVE E, BONNEY LAKE, WA 98391
Phone: (360) 717-3886 • Email: info@nestinaccess.com

bottom of page